Admin support and Customer Service

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What is Admin Support and Customer Service?

ADMIN SUPPORT & CUSTOMER SERVICE

Providing positive experiences for buyers can dramatically impact your business’ growth. Great customer service and administrative support focus on treating customers well, answering questions, and exceeding customer’s expectations. With this kind of approach, businesses can engage and build strong relationships with their customers. It will also help in keeping your loyal customers that are way less expensive than getting new ones. DMA Australia can provide your business excellent customer service and Administrative Support that will greatly help in providing value and retaining your loyal customers.

ADMIN SUPPORT

HOW ADMIN SUPPORT AND CUSTOMER SERVICE CAN HELP YOUR BUSINESS

Research shows that there is a 60 to 70 percent chance that existing customers will return to make new purchases. Loyal customers provide positive endorsement and online reviews that can help businesses strengthen their brand. 97 percent of customers will tell others about very good and excellent customer service. That’s how important providing excellent customer service is. Do not let your buyers become frustrated over small problems, unclear communication, slow on follow up questions and ignored requests. Here at DMA Australia, we will provide your business the excellent customer service experience for your customers. DMA Australia believes in First Contact Resolution to make sure that your customers will experience the excellent customer service they deserve. You may sit back and relax and let us handle your customer service and administrative support needs.

WHAT DO WE OFFER IN THE FORM OF ADMIN SUPPORT AND CUSTOMER SERVICE?

Virtual Assistant

Here at DMA Australia, we have highly-skilled Virtual Assistants who remotely provide administrative, technical and/or creative business support services.

Data Entry

It is important for every company that the data entry clerks it employs are highly skilled so as to provide the best possible services. With our Data Entry Specialist here at DMA Australia, we can help you minimize administrative burdens, cut costs, and ensure that your resources can be focused on other important tasks.

Email Marketing

If your company or business isn’t utilising email marketing, they should! Email marketing is very effective at helping business owners and consumers stay connected.

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